The program is a comprehensive set of best practices designed to guarantee a high level of customer service and operating performance.   The TIA also provides third-party confirmation that members maintain a surety bond to protect the value of clients’ freight.   UTS has been named to the highest level of the program with a verified surety bond of $100,000.

“Members are contractually bound by the Performance Certified Guidelines to provide honest, fair, and ethical service to customers and carriers,” said Robert Voltmann, the President and CEO of the TIA.   “By agreeing to abide by a strict Code of Ethics and the Guidelines, members are achieving a new level of trust and confidence in the industry.”

The TIA oversees the program and monitors the compliance of its membership.   Members are audited annually to ensure full compliance with the Performance Certified Code of Ethics, Bylaws, and Guidelines.

More information about the Performance Certified program is available at www.TIAnet.org.

The Transportation Intermediaries Association (TIA) is the professional organization of third-party logistics industry. It is the voice of transportation intermediaries to shippers, carriers, government officials, and international organizations.   The Transportation Intermediaries Association is the United States member of the International Federation of Freight Forwarder Associations (FIATA).   More information about TIA is available at www.TIAnet.org.