COVID-19 Update for April 6


Domestic Transportation
  • LTL, truckload, cartage, and rail carriers are operating near normal service levels.
  • Before submitting a shipment, please make sure the consignee is receiving freight. The carrier may charge a storage fee or even return freight that it cannot deliver to a destination that is closed.
  • If you need inside pickup or delivery, your UTS account manager can help select a carrier that hasn't restricted these services.
  • Air capacity is limited and rates are volatile. If you need air transportation, please provide as much advance notice as possible.
  • Ground expedite rates are moderating as the spike in demand eases.

COVID-19 Disclosure Forms
  • Some carriers (including FedEx) have instructed drivers not to sign these forms.
  • If you require a driver to sign a form, UTS can temporarily ban the carriers that won't sign.
  • If you ship to a company that requires a driver signature, your UTS account manager can help select a carrier that will comply.
  • Carriers may add a non-commercial fee if the driver is required to sign a disclosure form.

International Transportation
  • The movement of freight is exempt from border closings.
  • Ocean cargo carriers are operating near normal service levels. However, carriers are adding fees for coronavirus-related issues.
  • Some ports are seeing longer than normal delays.
  • Air capacity is limited and rates are volatile. If you need air transportation, please provide as much advance notice as possible.
  • Southern Europe is experiencing delays and rate volatility, particularly to/from Italy.

Contingency Planning
  • UTS is open and fully operational. We have continuity plans including the ability for our workforce to work remotely at normal service levels.
  • You will be able to reach us by phone, email, and online even during a State of Emergency.
  • Our web-based Transportation Management System (TMS), myUTS, gives your team a platform to manage supply chain operations even while working remotely.
  • We will keep you informed of any significant changes in carrier service levels that could affect your operations.